PondXpert TripleAction 4000 Classic (9w UVC 10m Cable)

Service rating : Isuue with product promptly resolved
Product : Very powerful pump.appears to be working well.

Pond Liner 5m x 3m 40 Year Guarantee Plus Underlay

Service rating : Very quick service, came next day as promised, both the Pond Liner and the underlay were both better then expected, with the pond liner coming a metre wider which allowed me to double up on the thickness.
Great Service, good product and great price.
Fully Recommend.
Product : Great Service, Great Price and Product.

PondXpert Heavy Duty Skimmer Net

Service rating : Easy to use website, reasonable prices with clear explanations of the products capabilities.
Product : Useful piece of kit, does what it is supposed to.

Pond Liner 8m x 6m 40 Year Guarantee Plus Underlay

Easy to use website. Ordering made simple. Items arrived on time. Excellent service. Would definitely use again and would recommend

PondXpert Aquavac Manual Pond Vacuum

First class service from the start to finish

Hutton Gold Label Black Sealer (One Shot)

Service rating : Ordered items they then arrived
Product : It worked ???????????????

8w Double-Ended UVC Bulb (BOGOF)

Service rating : Brilliant service all round, all ways use them.
Product : Brilliant service, all ways use them

Elodea Densa Pond Oxygenating Plant Bunch (10 Bunches 50 Stems)

Great plants well packaged and delivered quickly

Blagdon Enhance 3 Transformer (1052184)

Service rating : Quick delivery and also a quick refund for a mistake I made.
Product : Brought this one to replace another which had gone wrong.

PondXpert In-Line Dechlorinator

Service rating : I found the item I was looking for in the catalogue, then search for the item on the Web site it came back as no item found, so I had to search the hole website for the item, the service its self was spot on
Product : The purchase its self is fine no problem.

PondXpert Throw ''n Go! Barley Straw Balls (8 for 5)

Service rating : This product seems quite fragile and did not arrive intact, more green soup than balls! Laurie in customer care was superb and replaced the lot without quibbling. The replacements came so well wrapped they would probably have survived unscathed with a trip to the moon and back. Due to the customer service, I would have no hesitation to use Pond Keeper repeatedly… come to think of it I do!
Product : With regular applications this product definitely helps, the balls themselves are very fragile and need careful handling if you want the satisfaction of being able to throw them into your pond, otherwise you have to guesstimate the amount of mush to apply.

Nishikoi Goodbye Green Water (8 Week Treatment)

Product does exactly as the tub says.
Seems a silly size tub for so few packets, but never mind.

PondXpert TripleAction 15000 Evolve Pump (13w UVC)

Service rating : Good service and prompt delivery
Product : I have been searching for an All-in-one pump and found the perfect one from Pondkeeper. Description was very good and helped me select the correct one. Bought with the additional filter basket, easy to install and after 12 hours pond was clearer, now crystal clear.

PondXpert Preformed Pond (Koi)

Service rating : Now my go-to company for my pond equipment etc. I’d recommend them for price, product quality and delivery
Product : Perfect for my replacement pond - foxes punctured the previous “impermeable “ liner.

Moerings Iris Pond Plants in a Basket (x2) Purple (Colour may vary)

Service rating : Very speedy delivery, good products
Product : As before, fast delivery and good products,

PondXpert Mixed Blend (4kg)

Great all round service

PondXpert Blanketweed Beaters (BOGOF)

Service rating : Very efficent, have used you many times and never been let down
Product : It works well, does what the packet says

PondXpert Throw 'n Go! Barley Straw Balls (8 for 5)

Service rating : Don' sell products that don't work or make false claims. This product made absolutely no difference to our blanket weed problem.
Product : Product is a waste of money it made no difference to to our blanket weed problem

Natures Grub Dried Daphnia Pond Food (250g)

Service rating : Easy to find products and order online. Very quick delivery service. Products arrived the next day!
Product : The Koi and goldfish love this treat!

Laguna Max-Flo 2200 Pond Pump

Service rating : First class service. Pump was broken on arrival (may be during manufacture - the box was all sealed up), quick phone call and replacement was on its way, with collection of the broken pump also arranged. A totally hassle free and quick transaction. Would certainly recommend to others.
Product : First class service. Pump was found to be broken on delivery (box was sealed - so may be during manufacture). Quick phone call and replacement was on its way with collection of the broken pump also arranged. A very quick and first class transaction. Would highly recommend.