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Just what I wanted. Very happy.
The feeder has worked perfectly during a recent 3 week holiday. I'm using the smallest feed setting to provide 3 feeds per day. Did have a problem with magpies who quickly learnt to steal food from the feed chute and tap the chute to release more food so I've enclosed the feeder in a wire mesh protector.
Great protectors for pond. Saving the fish from local heron!
Great liner and plenty of it. Installed and fish happily swimming around in their nice clean pond.
Fab net and cheaper than other stores product.
Great pump. Easy to set up and works as described.
Size is 75l less than what was advertised online and therefore is not suitable for fish as 3 golfish would need at least 200l minimum and this is barely 175l.
On 16-Jun-2019 the supplier responded:Good afternoon,Thank you for taking the time to leave feedback.I'm sorry to hear that the incorrect information was displayed on our website, thank you for bringing this to our attention.It would be possible to keep fish in this pond based on industry standard guidelines however I understand that the volume is a lot less than you were expecting.Please email me on firstname.lastname@example.org to discuss this matter further.Best wishes,LaurieCustomer Service Lead
On 16-Jun-2019 the customer
added:Our issue was very quickly resolved after speaking to Customer Service Lead and I feel assured that customer service is their top priority, I will be using them again to buy our other supplies needed for our pond. Thank you
great product good price just what I wanted Looks Great. Recommended
great product. good value for money. would recommend
Fitted as soon as I received it and did the job perfectly
Great product and good value.
Great service. Well packaged , will defo buy. Again , thanks
spot on does the job has listed
Always buy these each year as good value as its a BOGOF deal
I have used the blanket weed eliminator before and it works well but leaves the water murky. So it is just starting to come back so this time have bought the sludge eliminator as well to see if this solves the problem.
Appears to be doing a great job so far.
The idea is good but sadly the plants arrive bunched up in a mass of what appears to be sphagnum moss and apart from one plant, it was nigh impossible to determine the remaining two's root system's or plant body, so I just plonked a ball of (basically) moss into the compost, which is sadly short of content and likewise the gravel and hope a miracle happens. There is now some veeeerrryyy slow progress, but I fear the summer will be over before these have any chance of maturing.I wonder if the supplier of these plants could devise a method of actually putting a film of some sort between the root balls to make separation easier?
On 07-Jun-2019 the supplier responded:Dear Julian,Thank you for taking the time to leave us your feedback.One of the team will call your shortly to help.Regards,Matt Andersonwww.pondkeeper.co.uk01642 370888
On 13-Jun-2019 the customer
added:Courteous and superb customer service has now resolved the issue I had with this product, another 5 stars for Pondkeeper. Thank you.
I now have 2 of these in an effort to keep a 2000 gallon pond in good health and clear, the water quality is fine (all in spec.) but the water clarity is very poor. I am using these with a variable power pump and have tried a very sedate pumping rate (1000 gallons an hour for a week) and and also a greater flow of around 3000 g an hour for a week. Very dissapointed that 2 of these capable supposedly of filtering 60,000 litres seem unable to keep a 2000 gall. pond clear.
On 07-Jun-2019 the supplier responded:Dear Customer,Thank you for taking the time to leave us your feedback, we appreciate all comments about our products whether good or bad.I will call you shortly to discuss your water quality issue, I'm sure we can help improve this for you.Regards,Matt Andersonwww.pondkeeper.co.uk
On 13-Jun-2019 the customer
added:Dear Matt,I must commend you on your immediate response to my review and for the proactive action you took to help me clarify my pond in sending me a blagdon "Clear Pond" product.I have never before experienced such excellent customer service from any company, I can only urge anyone who requires aquatic products to use Pondkeeper and they will be assured of a superb level of attention and customer service.Thank you again.Regards.Pete.
joined to liners together. worked well
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The ideal filter for ponds without electricity.
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