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Exactly what it should be.Construction, took me 3 goes.Could be clearer.
very reliable so far. Pleased with purchase
Did the job very well after I got used to not using too much because it expands so much.Used it to fill quite a few gaps in a 3 tier waterfall.
Looks good quality items although I haven't set up yet,very pleased with purchase.
Been running 10 days, amazing. Fish are darting about in crystal clear water...should have got one ages ago..
Replacement pump does the job.
Exactly what I thought I was buying, If not better.
Still testing it - have only used 2 blocks. It seems to be working - the blanket weed is gradually reducing.
A good solid pump which turns the water round quickly and easy to clean.
Is working well and was easy to lay.
The description matched the product, just what we wanted.
Good quality no problem's at all.
See above comments on my purchase.
On 29-Jul-2018 the supplier responded:Good afternoon,Thank you for taking the time to leave feedback.My colleague Laura will be in touch shortly to discuss this issue.Best wishes,LaurieCustomer Relations
Wasn't sure which kit would be the most suitable but the choice included advice on capacity and flow which proved ideal for a novice pond keeper
good quality swift delivery
Just what I needed.easy to use.
No faith in the guarantee
On 29-Jul-2018 the supplier responded:Good afternoon, Thank you for taking the time to leave feedback. I'm sorry to hear that you didn't get a response to your query, how did you raise this as I cannot see any emails from you or any phone calls from the number attached to your account? Our telephone lines are open 7 days a week should you ever need to discuss issues with products, the team are always happy to help and get items replaced under the guarantee if required. Please call us on 01642 370888 at your earliest convenience to resolve this matter. Best wishes, Laurie Customer Relations
On 01-Aug-2018 the customer
added:I have full faith in the guarantee and support service following advice and direction given.
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