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Average Rating

(5/5)

2252 customer reviews

FeeFo Feedback

Pond Keeper reviews

Feedback for Pond Keeper has been compiled from 2252 customer reviews

Date	Product	Customer Comment
13-Apr-2018	EasyPond 4500 Pond Pump and Filter Set	All appears to function OK. Can't really comment any further as only just fitted and the filter will obviously need time to do its job.
12-Apr-2018	Wheatgerm Pellet Pond Food 4kg Tub	could be just my fish, but they will not take it, I have tried all winter! On 10-Apr-2018 the supplier responded: Good afternoon, Thank you for taking the time to leave feedback. I'm sorry to hear that your fish do not like this food, perhaps it is a bit like marmite in that sense! Best wishes, Laurie Customer Relations On 12-Apr-2018 the customer added: you are probably right!! will not deter me from using pondkeeper. thank you for responding. See this exchange on Feefo
12-Apr-2018	Pond Air Stone 50mm (2 inch) Blue	Not bad. Don't seem to be getting the usual small size bubbles. Fish still alive so so far so good.
11-Apr-2018	Velda Solar Pond Thermometer	Product worked for a few days then failed, replacement unit sent out which lasted a week then failed On 10-Apr-2018 the supplier responded: Good afternoon, Thank you for taking the time to leave feedback. I'm sorry to hear that the replacement thermometer has failed. I have processed a refund for this item, this will show in your PayPal account within 24 hours. Best wishes, Laurie Customer Relations
10-Apr-2018	PondXpert Solar Lily Red Single Customer also bought: .... : PondXpert Organic Barley Straw Flakes Velda Zebra Rush Artificial Plant XS PondXpert Solar Sublight - Single (FREE with voucher: 18DESP)	I purchases three lilies. One of them lights up beautifully the other two do not. I find the turn on button not very positive. So I have tried altering them twice but to no avail. Regretfully I no longer have the cartons they came in so am unable to return them as unsatisfactory. A very disappointing purchase. On 11-Apr-2018 the supplier responded: Dear Customer, I am very sorry to hear you are having issues with the PondXpert Solar Lily. We will give you a call to resolve the issue. Best wishes, Rebecca Customer relations.
10-Apr-2018	Velda Zebra Rush Artificial Plant XS Customer also bought: .... : PondXpert Organic Barley Straw Flakes PondXpert Solar Lily Red Single PondXpert Solar Sublight - Single (FREE with voucher: 18DESP)	Excellent. very realistic. So impressed I purchases another on
10-Apr-2018	PondXpert SolarShower Float with Battery & LED Customer also bought: .... : Artificial Grass - Sample Pack	PURCHASED 4 MONTHS AGO FOR A SMALL POND HAVE FOUND IDEAL SIZE AND TO DATE HAVE HAD NO PROBLEMS. NOW ALMOST TWO YEARS SINCE PURCHASE AND STILL GOING STRONG !!
09-Apr-2018	xPondXpert Throw n'' Go Gel Balls - BOGOF	Remarkably quick service. Great value 2 for 1
08-Apr-2018	EasyPond 4500 Pond Pump and Filter Set	VERY GOOD VALUE WORKS PERFECTLY
08-Apr-2018	11w UVC Bulb - Buy One get One FREE	As ordered, delivery very quickly couldn't ask for better service
08-Apr-2018	PondXpert Flowmaster Pond Pump 3500	Far more powerful pump at the same rating as my previous oasis pump.
08-Apr-2018	24w UVC Bulb - BOGOF Offer	Item supplied quickly and well packed
08-Apr-2018	PondXpert Blanketweed Beater Six BUY ONE GET ONE FREE Customer also bought: .... : xPondXpert Throw n' Go Gel Balls - BOGOF	Does the job wont let you down like some other products on the market
08-Apr-2018	xPondXpert Throw n' Go Gel Balls - BOGOF Customer also bought: .... : PondXpert Blanketweed Beater Six BUY ONE GET ONE FREE	Again great item does what it says on the tin use these all the time for a health pond Highly recommend these
07-Apr-2018	PondXpert Greenstop 40000 UVC - 55 Watt	Easy to fit water crystal clear in one day
07-Apr-2018	xPondXpert Throw n'' Go Gel Balls - BOGOF Customer also bought: .... : PondXpert Throw ''N'' Go Barley Straw Balls EXTRA FILL	Unfortunately each bottle had a ball which had disintigrated, probably due to being shaken up in the delivery process. On 08-Apr-2018 the supplier responded: Good afternoon Mr Irwin, I'm sorry to hear the condition in which you received your gel balls. Unfortunately due to their delicate composition the balls can break in the tub prior to being placed in the pond and this can be further exasperated when in transit. The treatments can still be used, although I appreciate it is difficult to judge how much you are using. I have arranged for a replacement tub to be sent out, this should be with you on Tuesday. Best wishes, Laurie Customer Relations
07-Apr-2018	PondXpert Throw ''N'' Go Barley Straw Balls EXTRA FILL Customer also bought: .... : xPondXpert Throw n'' Go Gel Balls - BOGOF	have bought these previously and they do the job.
07-Apr-2018	PondXpert Cleanopond Pond Vacuum Customer also bought: .... : Ubbink Wide Kidney Shape Planting Basket - 3 Pack Ubbink Small Square Planting Basket 20x10cm -3 Pack Ubbink Medium Square Planting Basket 25x15cm - 3 Pack PondXpert Pond Basket Liners 5 Pack	outlet tube should be longer On 10-Apr-2018 the supplier responded: Good afternoon, Thank you for taking the time to leave feedback. If you wish to extend the outlet tube you can, we sell discharge outlet extension hose. Please call our offices on 01642 370888 if you require any further information. Best wishes, Laurie Customer Relations
07-Apr-2018	Fish Mate Pond Fish Feeder (P21) Customer also bought: .... : Filter Foam Sets Small 17x11	*************************
07-Apr-2018	7w UVC Bulbs - BOGOF Offer	Easy to fit ,Bogof great price.