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Waterfalls

Waterfalls and streams are fascinating and make a pond come alive. Pondside they look great and helps oxygenate the water. Self-contained 'Pondless' waterfalls finish in a reservoir, are totally safe and look magical. Find your ideal pump by using our Waterfall Pump Calculator
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Pond Keeper reviews

Feedback for Pond Keeper has been compiled from 1548 customer reviews

Date Product Score Customer Comment

PondXpert SolarAir 100 Solar Air Pump

--

Don't bother, it might just be ok for a fish tank but not much use for anything else. There are better ones out there and cheaper so don't waste your money.


On 16-Sep-2019 the supplier responded:
Good afternoon,
Thank you for taking the time to leave feedback.
I'm sorry to hear that you are unhappy with this product. It is only designed for use in small ponds as you really want to put around half the volume of the pond in as air e.g. A 2000L pond would require a 1000LPH air pump. If you require any assistance in selecting a suitable product please do not hesitate to contact us.
Best wishes,
Laurie
Customer Service Lead

Hozelock EasyClear 3000 (INCLUDES Hose Clips & Bulb)

++

The first Easy Clear 3000 lasted 9 years. No need to say more!!

PondXpert EasyPond 4500 Pump & Filter Set

+

A little confusing how to set it up as the instructions are not very clear but you can find this on you tube or just call customer service if you have difficulty and thats why i gave 4 star insted of5

PondXpert EasyFilter 20000 Pond Filter

  • Customer also bought: .... :
  • 40mm Diameter Hose (5m Length)
  • Hozelock 40mm Zinc Hoseclip (Pair)
  • Evolution Aqua Eazy Connector 2" to 1.5"
  • PondXpert Outdoor Electrical Cable 1m
  • Pondxpert Spinclean 4500 Quartz Sleeve
-

Sent wrong filter (Spinclean 40000).


On 11-Sep-2019 the supplier responded:
Good afternoon,Thank you for taking the time to leave feedback. I am sorry that you are unhappy with the free of charge upgrade to the SpinClean 40,000 (180.00 more expensive than the one you ordered). I do appreciate that the UVC is 55w rather than 18w but most customers are happy to accept this upgrade. I am more than happy to arrange a free of charge collection if the SpinClean 40,000 is unsuitable, please just let me know on laurie.may@pondkeeper.co.uk if you would like this to happen.I will ensure the stock team contact all customers prior to making any free upgrades to confirm that this is acceptable. Best wishes,Laurie
Customer Service Lead

40mm Diameter Hose (5m Length)

  • Customer also bought: .... :
  • PondXpert EasyFilter 20000 Pond Filter
  • Hozelock 40mm Zinc Hoseclip (Pair)
  • Evolution Aqua Eazy Connector 2" to 1.5"
  • PondXpert Outdoor Electrical Cable 1m
  • Pondxpert Spinclean 4500 Quartz Sleeve
+

Does the job; what more can u say about a hose?

Hozelock 40mm Zinc Hoseclip (Pair)

  • Customer also bought: .... :
  • PondXpert EasyFilter 20000 Pond Filter
  • 40mm Diameter Hose (5m Length)
  • Evolution Aqua Eazy Connector 2" to 1.5"
  • PondXpert Outdoor Electrical Cable 1m
  • Pondxpert Spinclean 4500 Quartz Sleeve
+

Easy to use and fits well

Evolution Aqua Eazy Connector 2" to 1.5"

  • Customer also bought: .... :
  • PondXpert EasyFilter 20000 Pond Filter
  • 40mm Diameter Hose (5m Length)
  • Hozelock 40mm Zinc Hoseclip (Pair)
  • PondXpert Outdoor Electrical Cable 1m
  • Pondxpert Spinclean 4500 Quartz Sleeve
+

Good product which was easy to fit

PondXpert Outdoor Electrical Cable 1m

  • Customer also bought: .... :
  • PondXpert EasyFilter 20000 Pond Filter
  • 40mm Diameter Hose (5m Length)
  • Hozelock 40mm Zinc Hoseclip (Pair)
  • Evolution Aqua Eazy Connector 2" to 1.5"
  • Pondxpert Spinclean 4500 Quartz Sleeve
+

An electrical cable is an electrical cable; what more can u say?

PondXpert SpinClean 6000 Pond Filter

  • Customer also bought: .... :
  • 25yr pondliner 6x4.5
+

Liner was good does the job.

25yr pondliner 6x4.5

  • Customer also bought: .... :
  • PondXpert SpinClean 6000 Pond Filter
+

No problem with the goods

PondXpert SolarShower 150 Pond Pump

++

fast delivery, & does the job

Oase Pontec Pondomatic Pond Vacuum

++

Seems a Good product but will not know until I use it

PondXpert Pondpush 6000 Pond Pump

++

Very pleased with how it works

Pond Liner 5m x 4m 40 Year Guarantee Plus Underlay

++

This pondliner was was strong and flexible and did the job. I built a wildlife pond and built in ledges and shelves and the liner folded well and was pliable enough to fit the design.

PondXpert ElectroAir 3600 Pump & 1/2 Price Accessories Kit

++

Easy transition very good to deal with

PondXpert Classic Stone Liner 0.6m x 1m

++

Good quality product. Will buy from the company again

Ubbink Mistaya Water Feature

++

it was all better than expected and very good value.

PondXpert Blanketweed Beaters (BOGOF Deal)

-

I have put several of these but it is still as green as ever


On 05-Sep-2019 the supplier responded:
Good afternoon Mrs Griffiths,
Thank you for taking the time to leave feedback.
I'm sorry to hear that the treatment you purchased didn't work for you on this occasion.
Are you trying to treat water that looks a bit like pea soup or is the algae stringy?
Please let me know by email on laurie.may@pondkeeper.co.uk as I may be able to suggest an alternative treatment which is better suited to the issue you're trying to resolve.
Best wishes,
Laurie
Customer Service Lead

PondXpert Classic Stone Liner 0.4m x 1m

++

Looks great and does just what i was hoping it would to improve the look of my pond

PondXpert FeatureFlow 750 Feature Pump

++

Ideal for our Pond festure

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