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Delivery Information

Products are normally available from stock unless stated and we aim to despatch all orders within 24 hours of your order being placed.

Delivery is direct to your door from our warehouse and all orders are placed on a next working day service*

We endeavour (and achieve a 99% success rate) in delivering all orders placed before 1pm on the next working day*

Saturday morning delivery is available on request - starting from 30 - please phone 01642 370888 to arrange.

Our courier is Business Post and items can be left safe or with a neighbour if required. Please leave any instructions in the comments box provided in the 'card details' section when you checkout.

*Alternative charges/ delivery services may be made for the following areas:

  • Isles of Man
  • Wight & Scilly
  • Northern Ireland
  • Channel Isles plus Scottish Highland & Island postcodes (BT, AB31-38, AB40-56, HS, IV, KA27-28, KW, PA20-88, PH4-44, PH49-50, ZE)
  • Delivery to Repulic of Ireland and Europe available
Please phone 01642 370888 for a quote before you place your order.

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If you need any help or further information please contact us.


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Pondkeeper are UK suppliers of pond liners, underlay, pond pumps, filters and other pond equipment and water garden accessories.
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