ratingPondXpert Skimmster Pond Skimmer
SKU: PKSKIMM1
Manufacturer: Pondxpert
Average Rating
(3.9/5)£69.99
In Stock
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PondXpert Skimmster Pond Skimmer reviews
PondXpert Skimmster Pond Skimmer
Good product and does what it says
PondXpert Skimmster Pond Skimmer
I had trouble trying to fit it together when I first received it but I think that might be due to my fingers. It worked really well in the pond and combining that with duckweed control by Blagdon and me with a net it has really helped with clearing the unsightly green weed.
PondXpert Skimmster Pond Skimmer
Does exactly as it says on the box, good product
PondXpert Skimmster Pond Skimmer
Bought to replace a Velda skimmer which packed up after 7 years. Poorly moulded parts made assembly difficult even when you work out where it all goes. (No instructions) Unfortunately the foam filter is pointless; too thin, too coarse and when switched off for cleaning the unit settles below the water level so any buoyant debris floats off back into the pond. Should have paid a bit more and got another Velda.
On 06-Jul-2016 the supplier responded:
Dear Michael,
Thank you for taking the time to leave such useful and informative feedback.
I think it would be fair to say that you are not satisfied with this product! The issues highlighted are clear and we can certainly help you by forwarding photographic instructions we have created in house. We are keen to get this resolved, if you would still like the Velda model, I would be only to happy to upgrade. Please call me on the number below to discuss further.
Regards,
Matt Anderson
01642 370888
PondXpert Skimmster Pond Skimmer
Great for clearing surface leaves, blossom and even duck weed
PondXpert Skimmster Pond Skimmer
Good
PondXpert Skimmster Pond Skimmer
works great but I should have bought a bigger one as the pond is quite large.
PondXpert Skimmster Pond Skimmer
great product . works very well
PondXpert Skimmster Pond Skimmer
This product arrived nicely boxed but with no instructions for assembly or installation. It was a nightmare to put together as the motor has to be fitted in a very precise and awkward way, upside down and with a trailing power lead. It took my wife ages to fit it properly. And she has a great deal of patience. It must be the only appliance I have seen for many years not supplied with a moulded, or indeed any, power plug. It eventually did work however.
On 24-Jun-2016 the supplier responded:
Dear Customer,
Thank you for taking the opportunity to leave us your feedback.
I am very sorry to hear that it was supplied with no instructions, had we known we could have sent you some instructions on a next day service. The product is plug-less because it is designed to be a permanent fixture in the garden and as such should be hardwired into an outdoor electrical switch box.
I am pleased to hear you persevered with it and the skimmer is working okay.
If you need any help in the future please do not hesitate to get in touch.
Regards,
Matt Anderson
www.pondkeeper.co.uk
01642 370888