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Replacement quartz sleeve for the Hozelock EasyClear 3000.
Pump product code: 1760
To check which model you have, open the outer cage of the pump and remove the foam. You will then be able to see a silver plaque with the model number.
Service rating : Ordered on line and it arrived quite quickly,can't fault the service.Product : Don't bother, it might just be ok for a fish tank but not much use for anything else. There are better ones out there and cheaper so don't waste your money.
On 16-Sep-2019 the supplier responded:Good afternoon, Thank you for taking the time to leave feedback.I'm sorry to hear that you are unhappy with this product. It is only designed for use in small ponds as you really want to put around half the volume of the pond in as air e.g. A 2000L pond would require a 1000LPH air pump. If you require any assistance in selecting a suitable product please do not hesitate to contact us. Best wishes,LaurieCustomer Service Lead
Service rating : This is the second Easy Clear 3000 I have bought from Pond Keeper, the first one lasted for 9 years, fantastic considering the motor is running 24/7 with only a brief rest whilst washing the filters occasionally. The new filter arrived the next day, which meant the pond was without a filter for only a day. Thank you Pond Keeper.Product : The first Easy Clear 3000 lasted 9 years. No need to say more!!
Service rating : Speedy delivery great productProduct : A little confusing how to set it up as the instructions are not very clear but you can find this on you tube or just call customer service if you have difficulty and thats why i gave 4 star insted of5
Service rating : Website doesn't indicate if an item is out of stock. Sent an upgraded Filter (Spinclean 40000) instead which is much larger & more expensive to run. Accepted it but not pleased that no-one contacted me first to discuss the alternatives.Product : Sent wrong filter (Spinclean 40000).
On 11-Sep-2019 the supplier responded:Good afternoon,Thank you for taking the time to leave feedback. I am sorry that you are unhappy with the free of charge upgrade to the SpinClean 40,000 (£180.00 more expensive than the one you ordered). I do appreciate that the UVC is 55w rather than 18w but most customers are happy to accept this upgrade. I am more than happy to arrange a free of charge collection if the SpinClean 40,000 is unsuitable, please just let me know on firstname.lastname@example.org if you would like this to happen.I will ensure the stock team contact all customers prior to making any free upgrades to confirm that this is acceptable. Best wishes,LaurieCustomer Service Lead
Service rating : Generally ok BUT missing item has been supplied incorrectly twice and 3rd request has been ignoredProduct : No problem with the goods
Service rating : fast delivery, good productProduct : fast delivery, & does the job
Service rating : Very prompt deliveryProduct : Seems a Good product but will not know until I use it
The website is easy to Use. Delivery was on time.
Service rating : Prompt service, now used them a few times,Product : Very pleased with how it works
Service rating : Every product I ordered arrived promptly and was in perfect condition.I found their prices to be far cheaper than anywhere else and the products of excellent quality.Product : This pondliner was was strong and flexible and did the job. I built a wildlife pond and built in ledges and shelves and the liner folded well and was pliable enough to fit the design.
Service rating : Top class very pleased product is fantasticProduct : Easy transition very good to deal with
Service rating : When I rang them they were very helpful , and product arrive very quickly.Product : Good quality product. Will buy from the company again
Service rating : yes i was very impressed how quickly the new liner arrived as my pond was leaking and the fish were in a paddling pool so thank .Product : it was all better than expected and very good value.
Service rating : Very good and quick serviceProduct : I have put several of these but it is still as green as ever
On 05-Sep-2019 the supplier responded:Good afternoon Mrs Griffiths, Thank you for taking the time to leave feedback. I'm sorry to hear that the treatment you purchased didn't work for you on this occasion. Are you trying to treat water that looks a bit like pea soup or is the algae stringy?Please let me know by email on email@example.com as I may be able to suggest an alternative treatment which is better suited to the issue you're trying to resolve. Best wishes,LaurieCustomer Service Lead
Service rating : Clear details of products, good and timely delivery service.Product : Looks great and does just what i was hoping it would to improve the look of my pond
Delivered the items earlier than expected and exactly to the description in the advert.
Service rating : Quick service, recommendedProduct : Ideal for our Pond festure
Service rating : Efficient ordering process and prompt delivery - happy with the pump purchased great serviceProduct : Great service happy with product
Service rating : All good, quick despatch. Did what it said on the box :-)Product : Very good no problem at all
Service rating : All good, quick despatch. Did what it said on the box :-)Product : Just the job. Got some weed in full sun but seems to be controlling it otherwise.
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The ideal filter for ponds without electricity.
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