rating
(5/5)
Save £20 on this large preformed pond liner.
We're pleased to bring to you this large preformed pond liner from PondXpert. This preformed pond is large enough to be used as a fish pond. As it is available in a classic pond design shape you don't have to worry about what shape to make your new pond. Despite this being a very large, bulky item we will deliver it direct to your door. Installation could not be easier. Mark around the perimeter and dig a hole to a depth of 1'3". You can now then drop it into the hole. Make sure everything is level and then backfill any gaps with sand.
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PondXpert Preformed Pond Liner - Goldfish review
PondXpert Preformed Pond Goldfish
Size is 75l less than what was advertised online and therefore is not suitable for fish as 3 golfish would need at least 200l minimum and this is barely 175l.
On 16-Jun-2019 the supplier responded:
Good afternoon,
Thank you for taking the time to leave feedback.
I'm sorry to hear that the incorrect information was displayed on our website, thank you for bringing this to our attention.
It would be possible to keep fish in this pond based on industry standard guidelines however I understand that the volume is a lot less than you were expecting.
Please email me on laurie.may@pondkeeper.co.uk to discuss this matter further.
Best wishes,
Laurie
Customer Service Lead
On 16-Jun-2019 the customer added:
See this exchange on FeefoOur issue was very quickly resolved after speaking to Customer Service Lead and I feel assured that customer service is their top priority, I will be using them again to buy our other supplies needed for our pond. Thank you