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Genuine replacement part from PondXpert.
A replacement sponge filter for the Pondxpert Pondmaster vac.
Service rating : Usual 5* service and deliveryProduct : Works a treat ready for winter
Service rating : Item arrived within delivery period. Was well packed. Installed item easily and pond now crystal clear. Very happy customer.Product : Cleared pond very quickly. Water now crystal clear.
Service rating : Good telephone advice to help with the fleece and liner. Quick delivery service. A really easy refund service for too much fleece purchased.Product : Easy to lay and flexible. Thick rubber which cut easily and a reasonable price too.
Delivery very quick
Ordered Sunday pm and arrived Tuesday am. Excellent service
Service rating : Pond Keeper always provides a first class service. Easy to order on-line and a speedy delivery service.Product : This product is first class, particularly when travelling away in the motorhome. My fish can be fed for 14 days, which is peace of mind, and furthermore, I already have a Fish Mate P7000 Fish Feeder fully operational.
Service rating : the one star is for the fast delivery, the liner didn't hold the water we over filled the pond and in less that a week 3/4 has been lost.Product : easy to put down, very thin.
On 08-Nov-2021 the supplier responded:Good MorningThank you for your feedback; though I am sorry to see that it is a 1* review.I am sorry to hear that your pond liner has not contained the water, this is very unusual. Are you able to please send me a few pictures of your pond direct to my email?My email address is firstname.lastname@example.org.I look forward to hearing from you.Best wishesLiam
Service rating : Good easy website to use. Plenty of quality products to choose from. Ordered items delivered quickly. Friendly and helpful staff when telephoned the office.Product : A strong flexible liner which was easy to handle. Plenty of underlay which I doubled for extra protection.
Service rating : Ultra fast delivery, well packed, easy to use and brochure with advice etcProduct : Ultra fast delivery, well packed, easy to use and brochure with advice etc
Service rating : Straightforward site ( as i find tech difficult-)Prompt delivery , despite nat. delivery issuesValue for money ,Product : Just what i required, good
Service rating : Great service helpful staffProduct : Good quality goods thanks
Service rating : Great stuffProduct : Does the job for a good price
Service rating : Pond Keepers were unknown to me but I found that there description of the product I wanted was good and promised next day service. This was duly carried out and by lunchtime the next day it was on my doorstep and the product when used was as described. Enclosed with the product was a booklet of all the articles that you can purchase from Pond Keepers and I would order any future article or plant with confidence. Thank you Pond Keepers and well done.Product : It was as I required and did the job I wanted. I was very satisfied and would recommend friends and family to use this Company called Pond Keepers.
Quick delivery well packaged pump working well
Good experience will definitely be using in the future
Quick and prompt service.
Service rating : Excellent service & delivery came within 2 daysProduct : Excellent product easy to use
Service rating : I've used Pond Keeper several times now and always found their service first rateProduct : As above, easy to handle.
Despatched and delivered promptly
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Winter is a great time of the year; but what does it mean for your pond? What should you do if your pond freezes over?
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